Customer Support Center is committed to provide outstanding pre and post sales support to our customers and partners.
Our commitment is to act as a initial point of contact by answering all non-technical questions or redirect you to right person if the nature of your enquiry is technical.
One of our team member will take the ownership of any query you may have. if your query can be dealt with there and then you will be provided clear response times.
Customer Support Center offers assistance in non-technical general support with areas encompassing:
- Product information
- Service/support/education offerings
- Contract information
- Product/license history/entitlements
- Account Enquiries
- Upgrades
- Returns
Please use our Contact page and select Customer Services in Subject field.
For all technical issues please login to your control panel to open a Support Ticket, you can still use our Contact page for your technical issues, which will be escalated to right department and a Support Ticket will be issued automatically however this may take longer as support tickets created through Control Panel are monitored 24/7.
